Returns & Exchanges

At Onda Beauty, we want you to love your ritual. If you are not completely satisfied with your purchase, we accept returns of unopened or lightly used products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and include the provided packing slip to ensure fast processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.